What this product is
Web App (Digital Concierge) is Obvlo’s hosted guest-facing experience. It is delivered by URL or QR and does not require your team to host frontend infrastructure.Best use case
Use Hosted (Digital Concierge) when you want a full guest-facing experience hosted and maintained by Obvlo — with no self-hosted infrastructure required.What to align before setup
- Destinations included in launch scope
- Distribution touchpoints (for example, shortlinks, QR codes, pre-arrival emails)
- Personalisation expectations and guest journey goals
- Internal owner for content approval and post-launch monitoring
Rollout milestones
1
Confirm destination and content readiness
Content should be reviewed and approved in the Portal before the experience goes live.
2
Confirm launch touchpoints and owner responsibilities
Agree which channels will distribute the experience and who is accountable for each.
3
Confirm launch dates and test window
Set a target go-live date and schedule a test window before opening to guests.
4
Validate launch journey and escalation path
Test the full guest journey and confirm who owns escalation if issues arise post-launch.
Who does what
- Your team owns rollout planning, approvals, and channel distribution.
- Obvlo hosts the product and supports onboarding and readiness checks.